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Frequent questions

How can I ensure the good quality of Yanyare tiles?

So that you can check the quality of our hydraulic tiles, we can send you a sample at no cost (Only for Spain, for other countries please contact us). You can request it by calling the number 91 008 99 56 or by filling out the form that appears in the contact section indicating the address and the desired design. 

Which is the composition of the hydraulic tile?

The handmade hydraulic tile is mainly composed of cement at its base and at the top of pigments and marble dust.

Why is it called a hydraulic tile?

The name comes from the same manufacturing process, as the tiles are made by means of a hydraulic press. This technique is used to remove water and get the hardness of the material.

Is the hydraulic tile made in ovens?

No, ovens are not used in the manufacture of the hydraulic tile. The tiles are pressed in the hydraulic press and then dries until the cement acquires the optimum hardness for its installation.

Does the hydraulic tile have a seamless pattern?

The beauty of a hydraulic tile lies in its imperfections and natural irregularities as a result of the craft process. Keep in mind that each tile requires a time of production of 2 to 6 minutes, depending on the difficulty of the design and the amount of colors it contains. This artisan process makes each piece unique, which gives the hydraulic tile its charm and exclusivity.

Seamless tiles are the result of imitation techniques, as the appearance and texture of each handmade hydraulic tile is always different. The tiles that imitate the hydraulic tile are a totally different product in terms of quality, use, texture, colors and finish.

Can it be installed outdoors?

The Yanyare hydraulic tile is ideal for any space, both for interior and exterior, and can even be installed in a water area, for example: shower trays, kitchen and bathroom, fountains, pools, terraces, etc.

Is it possible to install hydraulic tiles in public places or restaurants?

It can be installed in any space. For high traffic areas, a maintenance treatment should be used with the products indicated specifically for this type of soil. We recommend maintenance products such as ecological wax and household cleaner.

Can underfloor heating be installed under the tile?

Yes. This type of material is a good conductor of heat, as well as providing a soft and delicate texture to the touch. It must be taken into account that the underfloor heating can not be operated until the floor is perfectly dry.

Should a dilatation joint be left?

For indoor installation it is not necessary. In exterior it is recommended when the surface tiled is greater than 20m², in which case it would be necessary to leave a dilatation joint of half a centimeter.

Is it usual for the tiles to stain?

Hydraulic tiles are stained just like any other type of tile. The only difference with a conventional stoneware floor is that you have to use a sealant when installing to close the pores and prevent stains from penetrating. This product is easy to apply with a brush. We recommend that you strictly follow our assembly and maintenance.

What regular maintenance should I do? Is this soil difficult to maintain?

Caring for our soil is simple but important. Apply colorless liquid wax from time to time to give greater protection to the tile and prevent the sealant from wearing out.

Is the installation complicated?

The installation is simple, however, we recommend you read our assembly and maintenance instructions carefully and follow all the steps necessary for their perfect placement.

How long does it take for me to receive my order?

In Yanyare we have a large team of collaborators spread throughout the national territory to guarantee the delivery in the shortest time possible. The average delivery time in the peninsula is approximately 3 working days.

For deliveries in the Balearic and Canary Islands, as well as Ceuta and Melilla the estimated delivery time is between 5 and 10 days approximately.

For international deliveries check delivery time.

How is my order packed?

All Yanyare orders are delivered palletized and shrinked wrapped so that it reaches its destination in perfect condition.

What happens if I get a bad tile?

In Yanyare, we put special interest in the packaging of our products to avoid any type of incidence. However, should it be the case that the client does not receive the material in perfect conditions, our Customer Care team will treat your case in a personalized way and give you a solution as soon as possible.

How can I cut a hydraulic tile?

Cement tiles can be cut without any problem using a water machine.

How many tiles come with M²?

A M² consists of 25 tiles. Each M² is divided into two boxes of 13 pieces each; therefore, for each M² you request, you will receive an extra tile.

Can the tile be polished?

Although the pigment layer of our tile is several millimeters thick, it is not recommended to polish it, as it can be damaged.

Can I use chemical cleaning products?

No. Chemical cleaners, such as bleach, ammonia, or abrasive products can not be used because they can alter the pigments in the tile and damage the protective layer of the sealant. We recommend to use only neutral cleaners, soap type of Marseilles,Lizard or our cleaning product specific for this type of floor.

Can Yanyare tiles be installed on the wall?

Our hydraulic tiles can be placed on both floors and wall coverings.

How far should I place one tile from another?

We recommend leaving a space between 1 and 2 millimeters between tiles. If wider flushing is desired, we recommend the use of spacing joints so that the distance between tiles is always the same.

Can you use tinted / bored grout for joints?

It should not be, as the tiles can be tarnished. White cement should be used and also some pigment can be added. So that the tiles do not stain during installation, excess grout must be cleaned immediately with a damp cloth before it dries